1. Introduction
Welcome to Find A Limo Luxury Transport LLC (“Find A Limo,” “we,” “us,” or “our”), registered at Unit 1908, DAMAC Business Tower, Marasi Drive Street, Business Bay, Dubai, UAE. We are committed to safeguarding your privacy and processing your personal data in compliance with applicable laws and regulations, including the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (UAE PDPL), the General Data Protection Regulation (GDPR) (where applicable), and other relevant privacy laws.
This Policy explains how we collect, use, disclose, transfer, and protect your information when you visit our website (https://findalimo.com) or use our services.
This Policy constitutes a legally binding agreement between you and Find A Limo Luxury Transport LLC. By accessing or using our website and services, you acknowledge that you have read, understood, and consent to the terms of this Privacy Policy.
If you do not agree with this Privacy Policy or wish to withdraw your consent at any time, you may do so by notifying us in writing at [email protected] or by ceasing to use the website and services.
2. Information We Collect
We may collect and process the following types of personal data:
- Contact Information: Name, phone number, email address, and address.
- Booking Information: Limousine reservations details, pick-up and drop-off locations, dates/times, and vehicle preferences.
- Payment Information: Credit/debit card details and other payment data, processed via secure third-party processors.
- Device and Usage Data: IP address, browser type, device ID, usage logs, cookies, and analytics data.
- Communications: Records of interactions with our support team and correspondence regarding bookings or services.
3. Purpose and Legal Basis for Processing
We process your data to:
- Provide, manage, and fulfill limousine bookings and transport services.
- Handle payments and related financial matters.
- Communicate with you regarding bookings, services, and inquiries.
- Provide customer support and personalize your experience.
- Send marketing or promotional communications, with consent where required.
- Comply with legal obligations and regulatory requirements.
Legal basis: Performance of a contract, compliance with legal obligations, legitimate business interests (such as improving services), or your consent when required (for example, marketing).
4. Data Sharing, Third-Party Transfers & Cross-Border Transfers
- Third-Party Data Transfer:
We may share your data with trusted third-party vendors and partners (including payment processors, IT service providers, analytics companies, marketing support, or chauffeurs) as necessary to deliver our services. These third parties are contractually required to keep your personal data confidential, secure, and to use it only for the intended service. - Cross-Border Transfer:
Your personal data may be transferred and processed in countries outside the UAE. When we do so, we implement safeguards mandated under UAE PDPL, and—where applicable—GDPR (such as data transfer contracts, standard contractual clauses, and other necessary protections) to ensure your personal data is treated securely and in accordance with this policy. - Business Transfers:
Your data may be disclosed as part of a merger, sale, or transfer of our business or assets, subject to same privacy protections. - Legal Requirements:
We may disclose personal data as required by law, regulation, or legal proceedings, or to protect our rights and interests.
5. Data Security & Retention
We use appropriate organizational and technical security measures to protect your data from unauthorized access, loss, or misuse. Your data will be retained only as long as necessary to fulfill the purposes described in this policy or to meet legal and regulatory requirements.
6. Your Rights
Depending on the jurisdiction, your rights may include (subject to applicable law):
- Access: Obtain a copy of your personal data.
- Correction: Request correction or update of your data.
- Erasure: Request deletion of your personal data, where permitted by law.
- Restriction and Objection: Restrict or object to processing under certain conditions.
- Withdrawal of Consent: Withdraw consent if processing is based on consent.
You can exercise your rights by contacting us using the details provided below.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance website performance, personalize your experience, and for analytics. You can manage your cookie preferences through your browser settings.
8. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect data from minors. If notified, we will promptly delete such information.
9. Disclaimer of Liability and Warranty
- The website and all services provided by Find A Limo Luxury Transport LLC are offered on an “as is” and “as available” basis, without any representations, warranties, or guarantees of any kind, whether express, implied, statutory, or otherwise. To the fullest extent permitted by applicable law, FAL expressly disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, non-infringement, uninterrupted operation, security, accuracy, or reliability of any content or service.
- We do not warrant or guarantee that the website or its services will be error-free, secure, available at all times, free of viruses or harmful components, or that defects will be corrected. No information or advice provided by us, whether oral or written, shall create any warranty or representation unless expressly stated herein.
10. Indemnification
- You agree to indemnify, defend, and hold harmless Find A Limo Luxury Transport LLC, its officers, directors, employees, agents, service providers, and affiliates from and against any and all claims, damages, liabilities, demands, losses, expenses, or costs (including reasonable legal fees) arising out of or relating to:
- Your use of the website or services,
- Your breach of this Privacy Policy,
- Your violation of any law (including data protection laws applicable in the UAE or elsewhere), or
- Any third-party claim alleging that your actions in connection with the website or services violate the rights of such third party (including, but not limited to, intellectual property, privacy, or data protection rights).
- You agree to fully cooperate with us in the defense of any such claim. We reserve the right, at our own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you. You may not settle any claim without our prior written consent.
- Nothing in this indemnification clause shall be construed to increase Find A Limo’s aggregate liability above the limit set out under the “Limitation of Liability” section of this Policy, nor to waive any limitation or exclusion of damages therein.
11. Limitation of Liability
To the fullest extent permitted by applicable law:
- No Indirect or Consequential Liability:
Find A Limo Luxury Transport LLC will not be liable for any indirect, incidental, exemplary, punitive, special, or consequential damages (including, without limitation, loss of profits, revenue, data, goodwill, or other intangible losses), arising out of or relating to your use of our website or services—even if advised of the possibility of such damages. - Direct Liability Limit:
In all cases, Find A Limo’s total and aggregate liability to you for any direct damages arising from your use of the website or services will not exceed one hundred (100) UAE Dirhams (AED), regardless of legal theory (contract, tort, negligence, or otherwise).
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website, with a revised date.
13. Contact and Complaints
If you have questions, requests, or concerns regarding your personal data or this policy, please contact us at:
Find A Limo Luxury Transport LLC
Unit 1908, DAMAC Business Tower
Marasi Drive Street, Business Bay
Dubai, UAE
Phone: +971582036803
Email: [email protected]
14. Jurisdiction
All disputes relating to privacy and data protection are subject to the exclusive jurisdiction of the courts of Dubai, UAE, expressly excluding the Dubai International Financial Centre (DIFC) courts.
